COVID-19 Update

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Monday, March 16, 2020
Ontario Trillium Foundation logo

With the continued news and growing concerns around novel coronavirus (COVID-19), the Ontario Trillium Foundation (OTF) wants to provide you with an update on our commitment to you during this important time. 

The health, safety and well-being of our communities is a priority and we are following the lead of Ontario public health authorities with respect to our customer service supports. 


  • Staff remain available to support you and will continue to respond to enquiries, process reports, conduct grantee engagements and make payments in keeping with current agreements. 
  • The Support Centre remains available and can be reached by email: and by phone: 1-800-263-2887 during regular business hours of 8:30 am to 5:00 pm ET. 
  • Assessment of current applications will continue per set internal processes.  
  • All meetings and information sessions will be held virtually.  
  • In preparation for the August 12th Grow deadline, OTF is preparing a virtual menu of options to support applicants including one-on-one coaching.  
  • Please consult the OTF Events Calendar where these options will be posted in late April.  


Please stay safe and healthy.  


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