FAQs

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What do I do if I forgot my password?
Answer

If you enter an incorrect password three times, you will get locked out on the third attempt. Please use the “forgot password” option to reset it. 

Where can I find application questions on the OTF website?
Answer

Please visit our “Apply for a Grant” page for the application templates.

Does OTF fund municipal libraries?
Answer

Municipal libraries in a small municipality (defined as having a population of 20,000 or less) are eligible to apply for OTF grants under the Inspired or Active People Action Areas only.  The municipality must apply on behalf of the library.

County Library Boards and Local Services Boards should register as a municipality serving populations under 20,000.

Municipal libraries where the population exceeds 20,000 people are not eligible to apply for OTF grants.

Who is not eligible to apply for an OTF grant?
Answer

OTF will not support individuals; for-profit organizations; organizations whose purpose is related to political activity (as defined by the Canada Revenue Agency); agencies of provincial or federal governments*; municipalities with populations over 20,000 and their agencies*, universities, colleges, hospitals, schools, and their agencies*; private foundations* or organizations that discriminate, or seek to limit the legal rights and activities of people, as per OTF’s Anti-Discrimination Policy. Try the Self-Assessment Tool to see if your organization is eligible.

Unincorporated branches/chapters of a parent organization may apply, with the parent organization or other organization eligible for OTF funding, acting as the lead for the collaborative. Please see OTF’s Eligibility Policy for more details.

*Unless they are part of a collaborative application where the lead is an eligible organization.  

What if our organization is not eligible?
Answer

If, following the self-assessment, you find your organization is not eligible, you may consider partnering with another organization that is eligible. Read the OTF policy on Collaborative Applicants. You may also wish to check out our Other Funders page.

What does OTF mean by evidence-based?
Answer

OTF considers evidence as strong indication that something works. The evidence you provide OTF can come from your organization or from an external source. Examples of evidence must:

  • Provide reasoning that speaks to the potential positive change being proposed in a project
  • Include documented research and/or evaluations (the applicant’s own or those of others) where measured results demonstrate that the approach being proposed will produce the Grant Result selected in the Grow grant application.
I get an ‘error’ message when I try to submit our application that says ‘the amount requested does not match the total amount on the budget.’ What does that mean?
Answer

The dollar amounts you enter must be consistent with each other. Under the General Information Tab, the amount entered for the question ‘How much money are you requesting from OTF?’ must match the amount entered for the “Total Project Cost” under the Project Budget section of the Application Form.

How and when can I access the application form?
Answer

Organizations must first register with OTF before being given access to a grant application (see Organization Registration FAQs). If your registration is accepted, OTF provides you with a password to access the on-line application. OTF confirms within 10 business days whether your registration has been accepted and you are eligible to apply.

Are faith-based organizations eligible to apply?
Answer

A Faith-based or religious organizations are eligible to apply for OTF grants so long as they comply with the Foundation’s Eligibility Policy — for example they must be registered charities or incorporated nonprofits without share capital.

The Foundation recognizes the incredible contribution faith-based organizations make to the health and vibrancy of communities — from charitable food programs, to providing meeting venues, to offering care and compassion to vulnerable members of the community. A federal report shows that donations to faith-based groups far outstrip those to health services and the rest of the voluntary sector.

As a public agency, OTF has an obligation to ensure public funds are used to build healthy and vibrant communities in an accessible and fair way. We make sure public funds;

  • Support the broader community
  • Are not used for religious activities
  • Are not used to carry out activities that are discriminatory, or support organizations engaged in discriminatory practices
  • Do not support organizations that seek to limit the legal rights and activities of people

As a result, some faith-based organizations may not qualify for OTF funding. Please review our Anti-Discrimination and Eligibility Policies before registering to apply.

What is the OTF Anti-Discrimination Policy and what does it mean?
Answer

OTF will not fund organizations that discriminate, or that seek to limit the legal rights and activities of people. It requires that all grant applicants confirm that they will follow this policy, not discriminate in any of their practices, and operate in an inclusive way.

Read our Anti-Discrimination Policy

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