FAQs

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Where can I get help with technical difficulties?
Answer

Please email the Support Centre at otf@otf.ca or call 1.800.263.2887. The Support Centre is open from 8:30 a.m. to 5 p.m., Monday to Friday and is there to provide knowledgeable, consistent and efficient support regardless of where you are located. Your inquiry will be acknowledged within 24 hours. 

Who is eligible to apply for an OTF grant?
Answer

Eligible groups include charitable and not-for-profit organizations; First Nations, and municipalities with a population less than 20,000 or their cultural and recreational agencies for initiatives in the Inspired or Active People action areas. Also eligible are collaborations of two or more organizations, where the lead organization is an eligible organization. Read the OTF Eligibility Policy for details.

Eligible municipalities must apply on behalf of their cultural (e.g. libraries or museums) or recreational agencies. County Library Boards and Local Services Boards are eligible and should register as a municipality serving populations under 20,000.

Eligible municipalities or their cultural or recreational agencies, County Library Boards and Local Services Boards may only apply under the Inspired or Active People Action Areas

How can I determine which OTF catchment my organization is located in?
Answer

View our Catchment map (pdf) of Ontario.

Why does OTF have a new Investment Strategy?
Answer

In undertaking the redesign, OTF considered the findings from the 2011 Auditor General’s report and also perception and satisfaction feedback from applicant, grantee, staff and volunteer surveys, in order to better define the long-term impact it hopes to achieve as well as to improve customer service.

Read more about what we fund.

I have a current grant and I can’t find my report template. Where do I find it?
Answer

Log in to your portal. Click the tab ‘Applications (2014)’ at the top of the page. Then click ‘Your Reports’. If you still cannot find it, contact the Support centre at otf@otf.ca or 1.800.263.2887.

Does OTF accept late applications?
Answer

Late applications are not accepted. Submit your application by 5 p.m. EST on the deadline date or you will have to submit a new application for the next deadline date.

I heard that OTF funding comes from gaming revenues. Is it true?
Answer

Our funding comes directly from the Ministry of Tourism, Culture and Sport. There is a common misconception due to the history of OTF that our funding flows directly to us from gaming. The government has always associated its revenue from many sources with specific programs such as hospitals and education, but this is a paperwork designation only. OTF funding comes from the government’s general revenue through the Ministry of Tourism, Culture and Sport.

What do you mean by collaborative?
Answer

A collaborative is a group of two or more organizations - each with specific roles and responsibilities - that submit an application to achieve a common goal where there is mutual benefit, shared decision-making and accountability to each collaborative member. The lead organization of a collaborative must be an eligible organization.  

Is my organization eligible to apply for a grant?
Answer

Begin by completing the online Self-Assessment Tool. All the information you need can be found on the Apply for a grant page. Please note out of fairness to all applicants, our Support Centre does not provide one-on-one counselling. 

Why do grantees need to report on specific grant results and metrics?
Answer

Every grant OTF makes contributes to the achievement of its Investment Strategy. OTF has identified specific grant results and metrics that it believes will drive towards achieving its Priority Outcomes. To be able to measure, quantify and aggregate the total impact of all OTF investments, each grantee makes a commitment to achieve specific grant results. For the Seed stream, funded projects must broadly align with a grant result but metrics are not required.

Learn about the Priority Outcomes, Grant Results and Metrics associated with all the OTF Action Areas.

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